VERA · Virtual Enquiry and Response Assistant
Help visitors get answers from your business information, find the next step and leave a useful enquiry for your team.
01 · Choose the job
Front Desk
Answers questions using your business information and directs visitors to a useful next step. A practical starting point for common enquiries.
Service Advisor
Adds context to the handover: what a visitor needs, when they need it and the details they choose to share. Your team can pick up the conversation.
Operations Agent
A custom internal assistant for your team's knowledge and agreed workflows. Scope and access are set around the work it needs to do.
Here to help you find your next step
Try the sample here, or talk to the real VERA at the bottom right.
14.5%
Of Singapore SMEs used AI in 2024, up from 4.2% a year earlier (IMDA)
24/7
Every enquiry gets its first reply, whatever the hour
100%
of answers drawn from your approved information.
02 · From question to conversation
With Service Advisor, the useful details come together in a lead card. Your team can understand the enquiry before replying.
The customer continues with you directly. VERA helps with the first steps and the handover.
01 · Conversation
VERA answers the visitor's questions, any hour.
02 · Preparation
VERA notes what they need, when, and the details they share.
03 · Handover
The lead card lands in your inbox.
The context for a more useful first conversation.
03 · The investment
Front Desk
Plus SGD 200 one-time setup, with a DrBee website service or Care Plan. Unlimited conversations.
Service Advisor
Plus one-time setup from SGD 600, with a website service or Care Plan. Includes Front Desk capabilities and lead context.
Operations Agent
Scoped to your knowledge, tools, team and agreed permissions.
On a website not built or managed by DrBee: Front Desk from SGD 79 / month and Service Advisor from SGD 199 / month. Setup is quoted after scoping. All prices are in Singapore dollars.
Tell us where conversations get held up. We'll help you decide which role makes sense.