The Digital Practice
A lamplit reception desk with a brass bell and register, ready through the night

VERA · Virtual Enquiry and Response Assistant

A useful first reply. Even when you're busy.

Help visitors get answers from your business information, find the next step and leave a useful enquiry for your team.

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01 · Choose the job

One assistant. One clear role.

Front Desk

A practical starting point

Answers questions using your business information and directs visitors to a useful next step. A practical starting point for common enquiries.

Service Advisor

Context for the handover

Adds context to the handover: what a visitor needs, when they need it and the details they choose to share. Your team can pick up the conversation.

Operations Agent

Built for your team

A custom internal assistant for your team's knowledge and agreed workflows. Scope and access are set around the work it needs to do.

VERAYour DrBee assistant

Here to help you find your next step

Hello, I'm VERA. What would you like to improve about your business online?

Try the sample here, or talk to the real VERA at the bottom right.

14.5%

Of Singapore SMEs used AI in 2024, up from 4.2% a year earlier (IMDA)

24/7

Every enquiry gets its first reply, whatever the hour

100%

of answers drawn from your approved information.

02 · From question to conversation

Pick up where your customer left off.

With Service Advisor, the useful details come together in a lead card. Your team can understand the enquiry before replying.

The customer continues with you directly. VERA helps with the first steps and the handover.

01 · Conversation

VERA answers the visitor's questions, any hour.

02 · Preparation

VERA notes what they need, when, and the details they share.

03 · Handover

The lead card lands in your inbox.

A website that reflects the business.
Interested in
Website redesign
Current situation
An existing site that needs a clearer message
Next step
Discuss the Growth Assessment

The context for a more useful first conversation.


03 · The investment

Choose the level of help you need.

Front Desk

SGD 29 / month

Plus SGD 200 one-time setup, with a DrBee website service or Care Plan. Unlimited conversations.

Service Advisor

SGD 149 / month

Plus one-time setup from SGD 600, with a website service or Care Plan. Includes Front Desk capabilities and lead context.

Operations Agent

Custom quotation

Scoped to your knowledge, tools, team and agreed permissions.

On a website not built or managed by DrBee: Front Desk from SGD 79 / month and Service Advisor from SGD 199 / month. Setup is quoted after scoping. All prices are in Singapore dollars.

What do your customers ask most?

Tell us where conversations get held up. We'll help you decide which role makes sense.

Talk about your enquiries Start with the assessment